Shipping and Delivery Policy
Effective Date: July 14, 2026
Thank you for visiting and shopping at djistore.in, operated by Shloka Enterprises. Following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 1 to 2 business days.
Orders are not shipped or delivered on Sundays or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery timelines depend on your location:
Metro Cities: 2 to 4 business days
Tier 2 & Tier 3 Cities: 4 to 7 business days
Remote Locations (e.g., North East India, J&K): 7 to 10 business days
Note: Delivery delays can occasionally occur due to unforeseen circumstances such as extreme weather conditions, natural disasters, or logistical issues with the courier partners.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email and SMS once your order has shipped, containing your tracking number(s). The tracking number will generally become active within 24 hours of the dispatch notification.
4. Courier Partners
To ensure the safe and timely delivery of high-value electronics and drones, we partner with trusted logistics providers (such as BlueDart, Delhivery, Amazon Shipping, etc.).
5. Cash on Delivery (COD)
(If you do not offer COD, you can remove this section. If you do, keep it.)
For high-value items, Cash on Delivery (COD) may be restricted or subject to a maximum order value limit. If your order exceeds this limit, you will be required to make a prepaid transaction using our secure payment gateway.
6. Damages and Missing Items
Shloka Enterprises takes utmost care in securely packaging your products. However, if your order arrives damaged or is lost during transit, please follow these steps:
Unboxing Video: We highly recommend recording a continuous, uncut unboxing video when you receive the package. This is crucial for verifying claims regarding physical damage or missing items for high-value electronics.
Reporting: If the outer packaging appears severely damaged or tampered with at the time of delivery, please refuse to accept the package and contact us immediately.
Claims: If you discover damage after opening the box, please contact us at support@djistore.in within 24 hours of delivery with the unboxing video and clear photographs. We will work with the shipment carrier to file a claim and arrange a resolution for you. Please save all packaging materials and damaged goods until the issue is resolved.
Contact Information
If you have any questions regarding your shipment, please contact us at:
Business Name: Shloka Enterprises
GST No: 09CQVPM6321B1ZN
Website: www.djistore.in
Email: support@djistore.in
Phone: +91 93549 69494
Registered Address: Kh. No. 329/2, Plot No. 34, Devine Residency, Sector 11, Greater Noida, UP 203207